标题 | 电话英语实例:Business Telephone |
内容 | O: Tanaka General Enterprises, switchboard. Who(m) do you wish to speak to? C: This is Charles Harrison. I'd like to speak with Mr. Momotaro Tanaka. O: Please hold. (on hold) He is not at his desk. May I take a message? C: I wanted to confirm our appointment this afternoon. O: Let me connect you with his receptionist. Please wait while I transfer you. C: Hey, wait! (click) Shoot. I wonder if she can speak English. (ring) R: Engineering office, receptionist's desk. How may I help you? C: Oh. Yes. I need to confirm an appointment with Mr. Momotaro Tanaka this afternoon. R: Your name, please? C: Charles Harrison. Do you know when he'll be in? R: Your appointment is for three forty-five. He is in the building right now. Should I have him paged? C: Please. R: Please hold. caller on hold, over the pbx Momotaro Tanaka, please pick up line seven. M: (picking up line seven) Yes? R: Your three forty-five appointment, a Mr. Harrison, to speak with you. M: I'll take it. Please transfer him here. R: Okay. (transfers call) (ring) M: Mr. Harrison. This is Mr. Tanaka. How are you? C: Not bad. I was going over the blueprints and had a question…… |
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