| 标题 | 2013年花旗银行贵阳分行信用卡服务专员招聘启事 |
| 内容 | 招聘职位：Credit Card Service Banker 信用卡服务专员 学历要求：本科 工作经验：不限 工作地区：不限 性别要求：不限 待遇水平：1 年龄要求：不限 专业要求：不限 招聘期限：2013-08-30至2013-10-02 职位描述及要求： Credit Card Service Banker 信用卡服务专 Work Location：Guiyang City RESPONSIBILITIES To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance to perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests To proactive cross sell card to walk in customers when branch sales are engaged with other customers To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer Be responsible to deliver the latest card program details and other product information to the branch Be responsible to do all application tracking and reporting Be responsible for all card related administrative tasks and compliance control activities To perform tasks requested by supervisor or branch manager KEY REQUIREMENTS High Integrity University graduate with 2-3 years work experience in banking or customer service field. Knowledge of branch functions and operations, security and control policies and procedures preferable Able to work under pressure Detail oriented, independent and proactive worker Excellent interpersonal and communication skills Sales and service oriented, passionate and initiative Fluent in both oral and written English Good PC skills especially MS Excel and MS Word 联系人：蔡小姐 所在地区：贵州-贵阳市 有意者请发送中英文简历至邮箱:hr.guiyang@citi.com |
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