| 标题 | 职场商务:职场中道歉如何表达 |
| 内容 | Sometimes it is necessary to tell someone bad news gently. 1.A： I'm afraid I spilled coffee on the tablecloth. B： Oh， don't worry about it. A： I want to apologize. Is there anything I can do? B： Just forget about it. I never did like it anyway. 2.A： I'm really sorry，but I seem to have misplaced your scarf. B： Oh，that's all right. A： I'm very sorry. Can I get you another one? B： No. Forget about it. It's not important. 3.A： I'm sorry，but I can't find the book you lent me. B： That's OK. A： I really feel bad about it. Let me buy you a new one. B： No. Don't be silly. I wouldn't dream of letting you do that. 4.A： I feel terrible，but I've just broken your ashtray. B： It's nothing to get upset about. A： I don't know what to say. I'd like to replace it. B： No. It's out of the question. |
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